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Privacy Policy

PLEASE READ THE FOLLOWING TERMS AND POLICIES CAREFULLY, WHEN YOU USE OUR WEBSITE www.he-shi.eu, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THE POLICIES, TERMS, AND CONDITIONS SET FORTH HEREIN.

He-Shi Enterprises Ltd. is committed to protecting your privacy and maintaining the security of any personal information received from you.  We strictly adhere to the requirements of the data protection legislation in the UK. The purpose of this statement is to explain to you what personal information we collect and how we may use it.

We use any information collected from our website solely to process orders and to provide a fast and convenient service to you. However you can browse this website without giving us any information. If you do not agree with this policy or have any questions regards it please contact us via info@he-shi.eu or +44 (0) 845 0755842.


What information do we collect?

When you place an order we will ask you to provide the following information:-

  • Name
  • Billing and Delivery Address
  • Email Address
  • Telephone Number
  • Credit Card/Debit Details

We may also ask you to provide the following information regarding your personal or professional interests, demographics, experiences with our products and contact preferences in order to provide you with further correspondence about our products and services.


What do we do with the information we collect?
We use this information to provide you with a better service, and in particular for the following reasons:
    •  fulfilling any orders for our goods which you make; 
    • internal record keeping; 
    •  to improve our products and services; 
    •  to follow up if you have purchased goods from our website as part of our customer care procedures; 
    •  to contact you for market research purposes.

We may contact you by e-mail, phone or mail.


We will only contact you with your consent.

We do not sell, rent or exchange your personal information with any third party for commercial reasons, beyond the essential requirement for credit/debit card validation during purchase.

We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with the UK data protection legislation.

We do not store any financial details.

We do not collect sensitive information about you except when you specifically knowingly provide it.  In order to maintain the accuracy of our database, you can check, update or remove your personal details by contacting He-Shi Enterprises Ltd. on +44 (0) 845 0755842 or emailing info@he-shi.eu


Cookies
We use a technology called "cookies" as part of a normal business procedure to track patterns of behaviour of visitors to our site.  A cookie is an element of data that our Website sends to your browser which is then stored on your system.  You can set your browser to prevent this happening.  Any information collected in this way can be used to identify you unless you change your browser settings.

In order to process credit/debit card transactions, the bank or card processing agency may require to verify your personal details for authorisation outside the EEA (European Economic Area). 
Your information will not be transferred outside the EEA for any other purpose.




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